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Training  

 



   Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime 

 

 


Our training courses are designed to help your organization build inhouse expertise to develop its process footprint and be self-sufficient to sustain process thinking and development.

Column

Introductory
Course content:

  • Concept/purpose of process

  • Definitions and standards

  • Process symbols

  • Process chart types and uses

  • Process flows and layouts

  • Inputs / Transformation / Outputs Part 1

  • Processes-Procedures-Policies

  • Software overview: Microsoft Visio / Lucid Chart


Column

Basic

Course content:


  • Knowledge Capturing Techniques

  • Inputs / Transformation / Outputs Part 2

  • People-Process-Systems Part 1

  • Building a Swimlane chart

  • Revision Control




Column

Advanced

Course content:

  • Process models/Process levels

  • Cross functional boundaries

  • Processes - Subprocesses - Microprocesses

  • People-Process-Systems Part 2

  • Inputs / Transformation / Outputs Part 3

  • Human / System interfaces

  • Process iterations

  • "As Is" & "To Be" charts

  • Incorporating Data

  • Process Governance

Train-The-Trainer

This course is specifically designed to prepare and equip designated persons in your organisation to become effective process mapping trainers / facilitators in as little time and effort as possible.

In addition to covering the above subject matter from a trainer's / facilitator's perspective, the course covers the following content:

  • Process mapping training curriculum - ready to use pre-packaged presentations
  • Preparing for a process mapping training session
  • Tools required to conduct a process mapping training session
  • Skills of an effective process mapping trainer / facilitator
  • Facilitating a business process mapping session
  • Adjusting delivery to suit your audience and delivery method (in class vs. virtual)
  • Trainer / Facilitator self-assessment


Details

Our training courses are delivered to only one client present in the classroom


We will gladly work with your team to custom design training courses to complement / integrate with your BPM journey. Contact Us for more details.



Introductory

Basic

Advanced
Suitable For BeginnersNew Process PractitionersProcess Project Members
Session Duration2 Hours3 Hours4 Hours
Minimum Attendees444
Minimum Course RequirementNoneIntroductory Course
Basic Course
Takeaway MaterialsCourse Content in PDFCourse Content in PDF
Course Content in PDF
Delivery FormatOnline - Interactive
 Live Instructor Led 		Online - Interactive
 Live Instructor Led 		Online - Interactive
 Live Instructor Led
Requirements

  1. PC with minimum requirements
  2. Compatible browser
  3. Internet connection

  1. PC with minimum requirements
  2. Compatible browser
  3. Internet connection

  1. PC with minimum requirements
  2. Compatible browser
  3. Internet connection

Certificate of CompletionYesYesYes
PricingContact Us for Details
Contact Us for Details
Contact Us for Details
Group Discounts Available
Yes
YesYes


  • Courses are scheduled to suit the client's schedule
  • Technology Requirements: PC with minimum 8GB RAM, Google Chrome or Microsoft Edge Browser, Internet with minimum 10Mbps
  • Features are subject to change without notice
  • Pricing is subject to change without notice

  • External link opens in new tab or windowCopyright ©  2026 Rt Projects Inc. All rights reserved.
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