Rt Projects Inc.

Business Process Engineering and Documentation Services

 

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We are fortunate and honoured to have been granted the opportunity to serve many clients since our inception in 1994.

 

Below are some client testimonials:

 


Gwennyth Dido, IBM Certified Senior Project Manager, Infrastructure Services Delivery (ISD), IBM Global Services, IBM Canada Ltd.

 

“Rt Projects Inc. worked on an IBM project team from July 2004 to July 2005. During this time Rt Projects supported the IBM project team on a difficult assignment with a major Canadian Bank.

 

Rt Projects provided their proven approach for Asset Management and Order Management process and procedure development and documentation. They used their Microsoft Excel expertise and attention to detail to meet a tight deadline.

 

Their professional ability was proven with their ability to adapt and to be flexible with changes to the original objective for their engagement.

 

Their service to IBM project team was well received at all levels of management.”

 

August 3, 2005

 


 

Jeffrey S. O’Rourke, Director of Operations, Eagle Global Logistics

“We engaged Robert F. Taweel of Rt Projects Inc. to assist us and guide us through the re-engineering of our freight processing systems in Toronto, our largest service centre in Canada. In the short while that Robert was assigned to this project, he evaluated our freight sorting needs, human resource requirements, facility requirements, systems and processes.

Robert spearheaded the project and coordinated activities involving personnel from all layers within the organization including external suppliers. Robert’s key attributes, that he put to work on this project included project management skills,  attention to detail and the need to achieve uncompromising service quality, this in addition to his demonstrated ability to maintain communications amongst stakeholders, ongoing reporting, and his understanding of the systems and processes ideal for our operation.

Thank you, Robert for your contribution to the freight processing re-engineering project that is a key element in our overall growth strategy at Eagle Global Logistics Canada."

June 30, 2004


 

Nasser Syed, President, Apple Express

“Robert F. Taweel of Rt Projects Inc. has been instrumental in streamlining our internal processes that helped us transform our corporate philosophy to service quality.  The implementation of the Corporate Plumbing System® methodology involving Standard Operating Procedures, Detailed Job Instructions, departmental policies and reference documentation is being used by new as well as existing employees to enable them to perform their jobs more effectively.  The enterprise-wide on-line documentation system developed by Rt Projects Inc. has allowed Apple Express to grow to even higher levels of customer as well as employee satisfaction.” 

March 14, 2003


James B. O’Neil, President, DDS Canada

“On behalf of the entire team at DDS, I would like to sincerely thank you for your guidance and training which enabled DDS to achieve certification at the ISO 9001:2000 level. You have exceeded our expectations and helped DDS to become more efficient and to provide improved service levels to our customers through much tighter processes. Your On-line publishing of all our ISO 9001 documentation looks great, is easy to access and will help ensure we keep everything up to date in a fairly easy manner. Again, thanks to you and your team for helping us achieve ISO Certification.” 

October 15, 2002


Gary Babcock, President & CEO, Quik X Group of Companies

Chose for the first time ever to externally award the President’s Quality Service Award for 2001. “Robert Taweel was awarded this honour in recognition of his professionalism, dedication, work ethic, commitment, and patience while initiating the Quik X Q-System.”

August 3, 2001

 


 

David Bowden, Managing Director, Empori.Com

 

“We are tremendously impressed with the quality of work and level of service that you and your team provided us during our business planning and implementation process. Your continued support ensured that we maintained our focus and kept us moving in the right direction. Your support and commitment to excellence are greatly appreciated.” 

 

February 7, 2001

 


 

Tim Turcotte, President, Evolution Print and Design Inc.

“Robert did an excellent job of identifying our overall needs. His knowledge and understanding of the corporate process and quality program is second to none. He helped us establish a schedule for completion and helped us stick to it. We ended up with a practical working quality process for continual improvement and learning. His guidance was invaluable.” 

November 19, 1999 


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Last modified: 01/07/07