Assessment

Used to understand the current “AS-IS” state . It is started as a result of a problem or opportunity for improvement

Design

Used to develop the desired “To- BE” state. Based on meeting the customer (internal or external) needs

Modelling

Used to estimate design effectiveness, expected outcomes and results

Implementation

Concerned with installing the new process - requires detailed change management planning

Monitoring

Used to monitor the process post implementation. Key Performance Indicators (KPIs) , data and qualitative data is used and linked to the design objective(s)

Modification

Used to fine tune the design - any changes are based on data

BPM Methodology

The BPM methodology comprises of the following six phases to be followed for every process improvement initiative. The phases are each governed by the corporate process governance standards to ensure that the resultant process improvements are in alignment with the corporate strategy and are in compliance with set standards. This approach will ensure the optimization of core processes within your organization for the purpose of achieving effectiveness and efficiency. Let us show you how to set-up a world class business process improvement methodology that drives productivity, efficiency effectiveness and excellence.