Services

Service Code

Price

Management Consulting 

• Transforming corporate philosophy to service quality methodology design, development and implementation services

• Transforming corporate philosophy to service quality appraisal and assessment

• Achieving service quality through people

• Operational effectiveness assessments

• Transforming knowledge to actions to results

• Process facilitation

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• Process mapping

• Business Process Re-Engineering (BPR)

• Workflow process analysis and design

• Process Input-Process-Output (I-P-O) pressure tests

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• Technical writing and documentation 

• Process flow diagramming 

• ISO 9000 standard Quality Management System (QMS) documentation 

• Standard Operating Procedures (SOPs) authoring and documentation 

• Functional work instructions authoring and documentation

• Microsoft® Outlook® group workflow analysis and forms design

• Forms design

• Reference documents

• User/operator instruction manuals

• On-line knowledge systems

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• Quality Management System (QMS) Planning, design, development, and documentation

• Internal quality auditing services

• Managing/benchmarking and monitoring continuous improvement

• ISO 9000 Standard Quality Management System (QMS)

• Service quality fitness tests

• Quality incidents resolution process

• Quality monitoring and measurement systems planning, design and development

• ISO 9000 readiness assessments

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