The Fundamentals

The Corporate Plumbing System® methodology is predicated on four principles (we call the Fundamentals) that serve as the basis for reasoning or action every business is premised on, they are:

the 3Cs principle 

that service quality 

is built on

the 3 questions a 

corporate plumbing system is designed 

to answer

the 5 indicators 

that provide an accurate assessment on service quality

the 3 reasons 

why service quality 

is not achieved 

Each fundamental is represented by its own icon. Click on the icon to view details.

View The Corporate Plumbing System® Model